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Frequently Asked Questions (FAQs)

Find answers to common questions about OODA services, 

How do I book a room?

Pick your hotel and date, choose your window — 6am–12pm or 12pm–6pm — pick a room, and enter your name, phone and email. You will get a confirmation email straight away, and so will the hotel.

No. OODA never asks for card details and takes no payment online — you book in about a minute with just your name, phone and email. You pay the hotel directly at reception when you arrive, for the room only. Every hotel on OODA today works this way. If one ever asks for a deposit, it will say so clearly on its listing before you book.

Yes — free, any time before your window starts. Cancel from your account or message us on WhatsApp. Since you have not paid anything, there is nothing to refund. Please do cancel if your plans change, so the hotel can release the room.

Every hotel on OODA is visited and vetted by us before it goes live.

The price on the listing is for the room, for the whole time window — for example $40 for a Deluxe Sea View from 6am to 12pm. It is not per hour and not per person. Food, drinks and anything else you order at the hotel are paid separately, and local taxes or service charges are added at reception where the hotel applies them.

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